Hardware Technician (Samarinda)

Join HGT Services Indonesia as a Hardware Technician in Samarinda and play a pivotal role in delivering top-tier technical support to our clients. This position offers an exciting opportunity to work with cutting-edge hardware and networking solutions, ensuring seamless operations for our valued clients. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of hardware components, including servers, workstations, and networking equipment. Our team at HGT Services Indonesia is dedicated to providing exceptional service and support, and we are looking for a skilled and passionate Hardware Technician to join us.

At HGT Services Indonesia, we pride ourselves on our commitment to innovation and excellence. Our state-of-the-art facilities and advanced tools, such as VMware vSphere, Microsoft System Center, and Cisco Networking Solutions, provide a robust platform for you to excel in your role. Whether you are troubleshooting complex hardware issues or implementing new solutions, you will have the opportunity to work on diverse projects and contribute to our continued success.

📋 Tanggung Jawab Pekerjaan

• Diagnose, repair, and maintain hardware components, including servers, workstations, and networking equipment.
• Install, configure, and upgrade hardware and software systems.
• Provide technical support to end-users, ensuring minimal downtime and maximum productivity.
• Perform routine maintenance and preventive measures to extend the lifespan of hardware components.
• Document all hardware configurations, installations, and repairs.
• Collaborate with the IT team to implement new hardware solutions and technologies.
• Monitor and analyze hardware performance to identify potential issues and optimize system efficiency.
• Stay updated with the latest industry trends and best practices in hardware and networking technologies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in hardware and networking support.
• Certifications such as CompTIA A+, CompTIA Network+, or Cisco Certified Network Associate (CCNA) are a plus.
• Proficient in using hardware and networking tools, including VMware vSphere, Microsoft System Center, and Cisco Networking Solutions.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Knowledge of ITIL or IT service management frameworks is a plus.

🛠️ Keahlian

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